1. Scope of application
For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.
Consumers are any natural person who enters into a legal transaction for purposes which can not be predominantly attributed to their commercial or self-employed activities. Entrepreneur is a natural or legal person or a legal person who is acting in the course of a legal transaction in the exercise of his commercial or independent professional activity.
These terms and conditions shall also apply to future business relations with entrepreneurs, without our having to refer to them again. If the Contractor uses opposing or supplementary General Terms and Conditions, the validity thereof is hereby contradicted; They will only become part of the contract if we have expressly consented to it.
2. Contracting party, conclusion of contract
The purchase contract is established with Hannes Feistenauer.
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products without obligation into the shopping cart and correct your entries at any time before sending your binding order by using the order provided for this in the order process And illustrated correction aids. By clicking on the order button, you place a binding order of the goods contained in the shopping basket. The receipt of your order will be confirmed by e-mail immediately after sending the order.
When the contract is concluded with us depends on the type of payment chosen by you:
SEPA direct debit
We accept your order by sending an acceptance declaration in separate e-mail or by delivery of the goods within two days.
By submitting the order, you also submit your credit card details. After your legitimation as a legal cardholder, we request your credit card company to initiate the payment transaction and accept your offer.
In the ordering process you will be redirected to the website of the online provider PayPal. There you can specify your payment data and confirm payment instructions to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and accept your offer.
After placing the order, you will be redirected to the website of the online vendor SOFORT Überweisung, where you confirm the payment instruction to SOFORT Überweisung. This is how the contract comes into being with us.
3. Contract language, contract renewal
The languages available for the contract are German and English.
We store the contract text and send you the order data and our general terms and conditions by e-mail. You can also read the terms and conditions on this page at any time. You can view your past orders in our customer login.
4. Terms of delivery
In addition to the indicated product prices are still shipping costs. You can find out more about the amount of the shipping costs in the offers.
We deliver only by mail. Unfortunately, a self collection of the product is not possible.
In the case of a return the consumer bears the costs of the return.
The following payment methods are available in our shop:
By submitting the order, you also submit your credit card details.
After your legitimation as a legal cardholder, we request your credit card company to initiate the payment transaction immediately after ordering. The payment transaction is automatically carried out by the credit card company and your card is debited.
SEPA Direct Debit
By submitting the order, you give us a SEPA direct debit mandate. We will inform you about the date of the booking (Prenotification). By submitting the SEPA direct debit mandate, we ask our bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited.
The contact data is sent after the goods have been shipped.
The deadline for the advance notice of the date of the contracting period (so-called prenotification deadline) is reduced to 2 days.
In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register, authenticate with your access data and confirm payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. You’ll get more information during the ordering process.
The payment transaction is automatically executed by PayPal immediately afterwards.
After submitting the order, you will be redirected to the website of the online provider SOFORT Überweisung. In order to be able to pay the invoice amount via SOFORT Überweisung, you must have an online banking account enabled by PIN / TAN procedures for the participation in SOFORT Überweisung, you must appropriately legitimate and confirm the payment instructions to us. You’ll get more information during the ordering process. The payment transaction will be executed immediately by SOFORT Überweisung and your account is debited.
6. Transportation damage
If goods are delivered with obvious damage to transport, please report these errors immediately to the deliverer as soon as possible and contact us immediately. The non-compliance of a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to claim our own claims against the freight carrier or the transport insurance.
7. Warranty and Guarantees
Unless expressly agreed otherwise, the statutory right of non-liability shall apply. For consumers, the limitation period for claims for defects for used items is one year from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects shall be one year from the transfer of risk; The statutory periods of limitation for the recourse claim pursuant to § 478 BGB shall remain unaffected.
As an agreement on the quality of the goods, only our own data and the product descriptions of the manufacturer, which were included in the contract, are valid as an agreement with the company; We accept no liability for any public statements made by the manufacturer or any other advertising material.
If the delivered item is defective, we provide to the company first by our choice by removing the defect (repair) or by delivering a defect-free thing (replacement delivery).
The above limitations and deadline reductions do not apply to claims due to damages caused by us, our legal representatives or vicarious agents
In case of injury to life, body or health
In case of intentional or grossly negligent breach of duty as well as fraudulent intent
In the case of violation of material contractual obligations, the fulfillment of which allows the proper implementation of the contract at first and on whose compliance the contractual partner may regularly trust (cardinal obligations)
In the context of a guarantee promise, if agreed
As long as the scope of the Product Liability Act is in force.
Information about any applicable additional warranties and their exact terms can be found at the product and on special information pages in the Onlineshop.
We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents
In case of injury to life, body or health,
In case of intentional or grossly negligent breach of duty,
In case of warranty, as agreed, or
As long as the scope of the Product Liability Act is in force.
In the event of a breach of essential contractual obligations, the performance of which is subject to the proper execution of the contract at first and on which the contractual partner may regularly rely (cardinal obligations) by slight negligence by us, our legal representatives or vicarious agents, the liability is dependent on the amount foreseeable Damage that is typically expected to occur. In addition, claims for damages are excluded.
9. Dispute Resolution
The European Commission provides a platform for online dispute settlement (OS), which can be found here http://ec.europa.eu/consumers/odr/.
We are ready to take part in an extrajudicial conciliation procedure before a consumer sacking center.
Responsible is the General Consumer Protection Center of the Center for Conciliation e.V., Straßburgerstraße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.
10. Final provisions
If you are an entrepreneur, then Austrian law applies under the exclusion of the UN purchase law.
Terms & conditions free of charge created with Trusted Shops Rechtstexter in cooperation with Wildebeuger Solmecke Rechtsanwälte.